What Is Retail Supply Chain Management? + Best Practices 2022

Logistics can affect the ease of use of an online shopping cart or the availability of items in a store. It can expedite the order process and lead to shorter shipping times, as well as reduced shipping costs. Retailers with as many convenient logistics features in place as possible are likely to attract discerning customers seeking a convenient and positive experience. Brick and mortar shops are not just merely showrooms but also a location that can help businesses offer same-day flexible options such as curbside pick-up and BOPIS.

what is retail logistics software

The right SaaS logistics software helps in ensuring that delivery operations of partner carriers are more efficient by tracking in real-time driver activity and improving drop density. This also provides scalable and improved management and control of last mile operations regardless of order volumes. All of the software solutions on this list improve business processes by letting logistics companies manage the operations related to warehousing and shipping goods via trucks, airplanes, boats, trains, and more. However, logistics management offers end-to-end control of your supply chain. This might include five-day delivery versus same-day delivery, pick-up at the physical store rather than shipping at cost, incentivizing shoppers who choose less carbon-intensive delivery options etc. Modern technology makes it possible to run your trucks on more efficient routes—thereby reducing fuel usage—and decrease wasteful reverse logistics processes by improving communication with customers.

What are the Main Parts of Retail Logistics?

And on-demand warehousing, unburdened by long-term leases or fixed costs, provides flexibility where traditional warehousing solutions cannot. On the surface, it may appear straightforward—package the product, ship it to a warehouse, send it on to the customer. However, it is important not to underestimate the importance of retail logistics. In reality, there are many steps involved in optimizing the travel time, shipping method, packaging, handling processes, and so on.

what is retail logistics software

In the end, modern technology is already reshaping the way that retailers do business—largely for the better. It’s easier than ever to offer shoppers a reliable, seamless, and transparent order fulfillment process, even in the face of driver shortages and supply disruptions. That’s why it’s so important for businesses to invest in technological tools that enable them to optimize performance and offer customers real-time visibility into their orders.

Eco-friendly order fulfillment process

A logistics partner will handle the intricate part of your retail logistics and afford you time to build your brand by focusing on other aspects that matter. For every business that sells directly to customers, retail logistics is essential to getting products from the manufacturer to the customer’s hands. The electronics and semiconductor industry needs a sustainable and resilient supply chain. We have the right mix of industry savvy and technological expertise to deliver the digital logistics solutions your company needs.

When you can keep customers in the loop without a ton of back-office effort, you can reduce costs and bolster customer trust at the same time. Routing is one of those things that might not seem like it has a terribly direct bearing on the customer. And yet, one of the most important parts of a great customer experience is delivering on time, every time.


The good news is that with the right tools you can optimize your logistics and supply chain to the point where you can offer free delivery. Having more shipping options has a direct impact on your sales, so make sure you deliver what consumers want. From warehousing to store locations to visibility to delivery services – everything needs to be in sync. Logistics, being an essential part of the supply chain, needs a robust optimization strategy, cost-efficient data solutions, and reliable tools.

Usually, custom parcel software is needed by companies that demand a variety of features to be implemented at once and there are no suitable ready-made tools. Secondly, providers that serve software development can help with the integration of new solutions into the existing company’s ecosystem. When it comes to parcel management software, the requirements of this software from the perspective of carriers and customers differ. Carriers need to analyze trends on top of big data to predict spikes in volume in certain areas.

Inventory Distribution

Inventory management and tracking are essential parts of the logistics business. This stage is vital in helping companies to keep track of the changing inventory levels and the need to replenish. This article provides detailed information on logistics management in the retail industry.

  • Right from sourcing the containers to tracking them in real-time, Container xChange is your go-to solution to streamline all your shipping logistics.
  • To fulfill orders, your products must be received and processed from the supplier.
  • Better integration of your retail logistics tech stack can keep your business running smoothly.
  • Companies across the board need to work on improving their operational efficiency, increasing customer satisfaction, and identifying cost savings—all at the same time.
  • Helps make the best out of bad situations by simplifying accident processing, insurance claims, lost freight or other incidents.
  • GoFreight provides excellent customer support, with a dedicated team of experts available to assist users with any issues they may encounter.

Of course, logistics managers and dispatchers aren’t doing all of this by hand. A lot of transport management for retail and other industries is automated using https://www.globalcloudteam.com/ Transportation Management Systems (TMS). TMS is a type of technology solution that processes tons of data to plan, dispatch, and track packages in real-time.

Enable Customer Delight

Cargowise is a cloud-based logistics software that enables customers to execute complex logistics operations and transactions on one database. It provides solutions for international freight forwarding, custom clearances, transportation and warehouse. Logistics software can help combat rising transportation costs and save money by comparing different shipping services, delivery agents, and shipping methods to find the most cost-effective option possible. Implementing an online logistics software can provide real-time rates of various carriers, which can let you select your preferred carrier based on a number of factors, including cost. Soloplan offers a range of features, including freight management, route planning, dispatching, and billing. It also provides real-time tracking and analytics, enabling businesses to optimize their operations and make data-driven decisions.

what is retail logistics software

On the one hand, you have the supply chain chaos, with disruptions in manufacturing, warehousing, transportation, and decision-making overall. On the other hand, you have skyrocketed eCommerce sales and huge demand for delivery and shipments. ShipBob retail logistics software is a technology-driven 3PL that operates an international fulfillment network with premium retail fulfillment technology. ShipBob merges logistics technology with leading fulfillment processes to improve the customer experience and your bottom line.